Support and other services

We understand that student life isn’t always plain sailing. That’s why we have lots of support available at Leeds Beckett to help when you need it. Sometimes, you might not know what help you need, if so, Student Advice is a great place to start.

Take a look at some of the information below to get started, or contact Student Advice if you’re not sure where to go for help.

Support services

Discover the range of services available in our student support network.

The Beckett Careers team are here to support students and graduates with all aspects of career planning and decision making, along with helping you to recognise and develop your employability skills.

At Leeds Beckett University, we will offer a range of support for care leavers and estranged students from pre-arrival right up to graduation.

The Chaplaincy is here for staff and students. All conversations are confidential. Chaplains are available for drop-in visits, for appointments, and we have a 24/7 emergency phone service.

Use the Chaplaincy:

  • Whether you have a faith (Christian, Jewish, Muslim etc.) or have no religious beliefs.
  • When you need someone independent and confidential to talk to.
  • If you're finding life difficult or you have a tricky decision to make.
  • If you have lost someone close to you.
  • If want to explore spirituality.

We support students with a wide range of long-term conditions, specific learning difficulties and disabilities including:

  • A specific learning difficulty such as dyslexia, dyspraxia or AD(H)D
  • A mental health condition
  • A physical impairment or mobility issues
  • Deaf or a hearing impairment
  • Blind or a visual impairment
  • A social/communication impairment such as Asperger's syndrome/other autistic spectrum disorder

This list is not exhaustive so please contact us if you are not sure if you will be eligible.

Our Student Immigration Advice and Compliance team is available to provide support for you throughout your stay here at Leeds Beckett.

We will help you to settle in and adjust although we realise that this may be difficult at first.

We offer advice about student funding, benefits, budgeting and debt, over the phone and at appointments. Our Money Advice Line is open from Monday to Thursday between 10am and 12pm.

The Student Advice Hub Team support you throughout your time here at university, from when you first arrive at university, as your progress through your studies, through to graduation.

The team can help you with a number of practical elements of university life, from providing you with replacement student ID cards and official letters, such as proof of your student status, as well as transcripts, to putting you in touch with your course team or other university departments.

The Student Wellbeing Team is a multi-disciplinary team made up of counsellors and mental health practitioners who are skilled and experienced in recognising how emotional and mental health difficulties can affect your time whilst at university. We offer a range of support to all current students and appointments are available at both campuses.

Leeds Beckett Students' Union logo

Students' Union Advice

University life can have its ups and downs. We all need a little help now and then and occasionally you may find yourself in need of advice and guidance. Our Advice Service provides free, confidential and independent help to all students at Leeds Beckett.

We've helped students with course issues, financial problems, house hunting and really anything that might crop up. If something is bothering you, get in touch!

Student contract

Review the contract between you as a student and Leeds Beckett University

Student contract

Student code of discipline

The Student Code of Discipline sets out the University's procedures for dealing with cases of alleged misconduct by students and is a binding term setting out the University's expectations of how students conduct themselves at all times.

Code of discipline

Academic advice and support

We have a range of services and support to help you with your studies.

Your Academic Advisor will teach on your course and is there to support your academic development and will provide advice on how to get the most out of your learning experience at Leeds Beckett.

Our University promotes academic integrity and educates students about good academic practice throughout their time at Leeds Beckett University. We will investigate students who are suspected to have fallen short of good academic practice and will provide learning opportunities to enable students to avoid future breaches of the academic integrity regulations.

Your Course Administrator is your key contact at university. Their purpose is to ensure that you have the smoothest possible student experience whilst studying with us. If you have a question about your course or if you experience any problems, your Course Administrator is a great person to ask first.

Your Course Handbook is where you can find vital information about submitting assignments, mitigation and a range of other important issues.

Course Representatives are student volunteers who represent your views at course-level, at School Forums and in meetings with academic and administrative staff.

Discover is your academic search engine, which searches over 90% of resources available from Leeds Beckett Library. These resources include books from the Library Catalogue and most electronic journals and databases. Discover is a great place to start your research.

QuickScan is a short questionnaire which will help you find out your learning style, your need for study skills support and any indications of dyslexia or dyspraxia. It takes approximately 20 minutes to complete. A full report will be generated when the test is complete.

You can make an appointment with the Learning Support Officer if you would like some help to take the QuickScan questionnaire.

The Library supports your studies both on and off campus. Our website has links to thousands of electronic resources plus advice and support and our Skills for Learning website will help you develop your academic skills. If you've not already done so please take a look at the Study Ready module for new students or for returning students you can refresh your academic skills with our Study Smart module. These can be accessed from the home page of MyBeckett which will help you prepare for your studies.

The University recognises that, from time to time, students may encounter issues which may prevent them from being able to submit or take assessment. Where this is the case, students can submit their 'extenuating circumstances' for consideration.

We at Leeds Beckett University are committed to ensuring that our students receive the highest quality experience whilst studying here and our University takes deliberate steps to engage all students, individually and collectively, as partners in the quality assurance and enhancement of their educational experience (see our Academic Regulations section 3.2).

Through Module Evaluation, we aim to:

  • Gather feedback from students on their experience of the modules on their course
  • Identify areas for improvement
  • Identify examples of excellent practice.

Get help from the library team with academic referencing and learn what plagarism is and how to avoid it.

Resources to help you with the learning and study skills that you may need to complete a university course.

This module will introduce you to what it's like to study at Leeds Beckett. You will reflect on how undergraduate-level study is different from your previous educational experiences and take a closer look at studying at LBU.

Use the subject guides to find specialist resources for your course and for support in finding and using information for your assignments.

Other university services

If you need support settling into halls, the Residence Life (ResLife) team can help. They are here to look after your welfare and give you support whilst you're living in your accommodation.

Whether you're having problems with flatmates, finding it hard to adjust to your new setting or just want to meet a friendly face for a chat the team are available for you. They are available to meet with you, either in their offices on City Campus or at the following halls: Arena Village, Carnegie Village, Kirkstall Brewery and Marsden House.

Beckett Food is Leeds Beckett University's food and retail service.

We nourish our community with quality, fresh and authentic food and drink prepared by our chefs and baristas each day. We have a strong focus on supporting our community and doing good to help make a difference to the environment and our society, all profit is reinvested into our University.

Reward card

Make your money go further and enjoy loyalty rewards every time you spend in our University Food Courts, Campus Shops and Coffee Bars. Simply flash your Reward Card to;

  • Collect points which you can then use as credit
  • Freebies! Get every 10th hot drink free
  • Get Reward Card exclusive offers
  • Grab a free slice of cake on your birthday, our treat!
  • Add cash to your card and we'll add up to 10% extra credit

To make a payment of your Tuition Fees, Accommodation, or any other cost, or to discuss your account, you'll need to contact the Incomes Team at City Campus.

A one-stop shop for all your IT and system queries.

Trained security staff are on campus, and at many halls of residence, 24 hours a day to ensure your welfare and safety.

Security staff can help you with:

  • Lost and found property
  • First aid
  • Emergency assistance
  • Crime prevention information
  • Cycle storage
  • Reporting a crime

From competative sports and teams to gym membership, recreational sport and coaching courses - the Sport and Active Lifestyle team can cater for all your needs.

As a student at Leeds Beckett you can benefit from our student bike hire scheme, discounted public transport travel passes, great facilities on campus for cyclists, walkers and motorcyclists, car sharing, discounted city car club membership and more.

Contact Student Advice

We are located in the Student Services Centres in the Leslie Silver building (City Campus) and Priestley Hall (Headingley Campus). Our opening times are 09:00 - 17:00, Monday to Thursday and 09:00 - 16:30 on Friday.